Hello Amy,
Thank you for your wonderful 5-star review!
We’re so glad to hear you’re satisfied with the Tension Fabric Display! Your kind words motivate us to keep delivering excellent products and service. If you have any questions or need assistance, don’t hesitate to reach out.
Looking forward to supporting your next project!
Best Wishes,
George J.
“This product is high quality, their customer service is outstanding, and turnaround time is incredibly fast.
120% satisfied and will definitely be our go to for future products.”
Hi Deb!
Thank you for your amazing 5 star review! We are so happy to hear that your experience with our customer service was excellent and that you love the quality of your Tension Fabric Display. We look forward to working with you again in the future!
Thanks again,
Mandy :)
“I ordered a table throw and a tension fabric display, and the process was incredibly smooth and QUICK. The quality of both items is excellent and everyone I spoke with was so helpful and kind. I cannot say enough good things about my experience!! We will definitely be purchasing from them again!”
Hi Helen,
Thank you for the positive feedback. We are pleased to hear that you had an easy ordering experience. We cannot wait to produce more signage for you in the future.
Kind Regards,
Justine C.
Customer Happiness Team
“We submitted our images at midnight and by 11 am the next morning the backdrops had already been reviewed and readied for printing. The turnaround time was astonishingly fast. We were a little bit concerned about our images, because they weren’t extra high resolution for a 8x7.3’ backdrop, but from a meter away one didn’t see any pixelation. We got lots of positive comments about our fantastic backdrops.
The assemblage of the aluminum frame was very easy.
The features I liked best besides the great printing, were the extra large and sturdy zipper and the extra long handles on the carrying case. These handles made it easy to carry the case like a backpack.
Thank you so much, and we will use your service again if we need more printing done.”
Thank you so much for the kind words Gabi!! We love to hear feedback from our customers and be recognized for the things we are most proud of. Thanks for spreading the word about Fabric Sign Guys, and we can't wait to work with you again in the future.
Matthew :) Customer Happiness Team
“I've ordered dozens of banners and backdrops over the last decade. I've usually gone with the more prominent manufacturers (you'd recognize the names). I felt like doing a little due diligence on my last order - so I did some research and found these guys.
Their pricing was LESS than HALF of what I'd paid for my last backdrop. "OK - fine. Must be lousy quality. Time for more due diligence."
I began chatting online with their reps (who responded instantly), and had them send me a print sample to compare quality. It looked great on arrival, so I placed an order.
Order process is a snap, and response times are INSANELY fast. From order acknowledgement, through proof, completion, shipping, and delivery was only a couple days. (I forget how many exactly - SignGuys, feel free to look up my account and tell people the actual time frame). It wasn't "5-10 business days." It wasn't even a week. Just crazy fast.
The product (8' Tension Fabric Display) seemed to be exactly the same as previous orders from other vendors. Print quality was exceptional, and mechanics seemed to be identical. The only difference was the much, much lower price and the much, much faster delivery time. And they had a larger range of sizes than the other vendors.
Will I order from this outfit again? Hell yeah. Why would I go anywhere else?
(Apologies if this sounds over the top. I was just sincerely impressed by these folks, and felt obligated to get that point across.)”
Hi Clay! I remember working with you briefly on this order. Thank you so so so much for the review! We always appreciate a review, especially one like this that highlights what we are most proud of. The order was created on Sept 28th and it was marked as delivered on Oct 2nd! We work very hard to get back to customers as quickly as possibly, and it feels great to be recognized for that. I hope your tension fabric display draws in lots of attention and we look forward to working with you again in the near future.
Matthew :) Customer Happiness Team
“This product is exactly what we needed for our upcoming conference. The printing is very high quality and the fabric fit perfectly on our existing metal frames. We loved the first one so much we ordered another design rather last minute and were SO happy it arrived ahead of schedule! Their turnaround times are amazing and the design staff has the attention to detail you need when you're purchasing a large print product.
THANK YOU from the Mitch Matthews Team!! We'll definitely be back!”
We are happy to hear that you love your products! Thank you so much for the feedback! We truly appreciate it! We cannot wait to fulfill a new order for you in the future! Thanks again for choosing Fabric Sign Guys for your signage needs!
“SUPERIOR QUALITY, great communication, competitive pricing and incredibly fast turnaround. The fabric is very durable and tightly woven--NOT a stretchy knit, which can be prone to catching and snagging. The frame is sturdy, designed for quick assembly without tools, other than a hex Allen wrench (included) for attaching the feet.
Due to its size, having a second person is a huge time-saver when setting it up or breaking it down--especially when fitting the ginormous pillowcase cover over the assembled frame. Once the cover is zipped closed at the bottom, it's tight as a drum and extremely professional looking. CAUTION: you'll want plenty of space to assemble the frame on the floor, and for almost any event venue--ASSEMBLE IT IN THE ROOM IT'LL BE USED IN-- it's considerably taller that any standard doorway.
The printing is NOT merely stamped on top of the fabric--it's completely embedded (sublimated) in the fabric: no concerns about peeling. The carrying tote was a nice add, but only holds the frame parts, not the cover.
We also got a 6' table cover. It's the SAME fabric as the tension fabric display. The black is a rich, fully saturated BLACK, the white is a fully opaque, bright white, and the red is a true match. Like the fabric backdrop panel, the logo is sublimated (embedded, permanently--not just printed on top to peel or crumble later). I only had a 5' table available for the photo, so it's draping a bit. It hangs just to the floor all around on a 6' table.”
Hi Terri!
Thank you for this great review!
We appreciate the time you have taken to recognize how we strive for great customer service, quality , and turn around time.
It is our pleasure to produce exactly what you were looking for and hope to see you place more orders in the future!
Kind Regards,
Ebony
“I was not sure if this company was going to deliver the good quality product for my 10ft banner, but it was a pleasant surprise. Very easy to communicate with and very responsive. The delivery was fast too. There was a small hole on the carry-on bag, so I sent in a picture, and they immediately sent a replacement with no question asked. This is an amazing company and keep up with your great work.”