“Lovely coat, well made, nice bright coloured lining.
Bought it as a Christmas present at full price which was dropped by £45 the day after it arrived, so ordered it at the sale price and sent the other one back. I received my refund promptly .”
“I purchased the Iolani Midi Puffer Coat but decided that in Winter I might want to wear more layers so wanted to exchange it for the bigger size. It would have been easier if there was an option for that on the return note. I had to order a new coat and wait 10 days for the first coat to be refunded.”
