“In 1 day there was already a tiny rip on my swimsuit. I’m very disappointed honestly with this purchase. I expected better quality for an expensive swimsuit.”
Olá Khalid,
Thank you for sharing your feedback regarding your recent purchase.
Firstly I would like to take this opportunity to apologize for any disappointment caused and to also reassure you of the quality of our products.
Our items go through stringent testing to ensure the highest standards of quality for our customers.
For us to further investigate this issue, would you be able to provide us with 2 high-quality clear images of the issue and also one photo of the care labels on the inside of the garment, please?
Once we have received these I will pass these on to our relevant team and I will be better able to assist you.
Thank you for giving us the opportunity to address your concerns.
Abraços,
Customer Care Team
FRESCOBOL CARIOCA
