Dear Margherita,
Thank you so much for your fantastic 5-star rating of our Weejuns Penny Loafers 5.5 | 38.5! We're thrilled that you found these shoes lovely, and we appreciate your feedback on the sizing.
We are incredibly grateful for your loyalty as a customer. Your ongoing support means a lot to us, and we're delighted to have you as a part of our community.
“I meassured my feet in cm so I made sure that I ordered the right size but when they came they were a little too big. I think I might be able to adjust it with an extra sole but I recommend buying half a size smaller than what u usually get.
I wish I knew that before I purchased mine…
But I will say they look exquisite!”
We pride ourselves at G.H. Bass & Co. on the quality of our footwear, so we are sorry that you are unhappy with the shoes you have received. We can assure you that we will look into this matter thoroughly. However in the meantime please feel free to call us or chat using our online live chat portal.
