“The shoes are beautiful. It seemed that the pair I received was stretched and or used slightly before being sent (the paper used to stuff the toes were removed but still in box and the tissue paper was torn.) there were a few blemishes on the leather and an imperfection in the seam at the toe but that could have been manufacturing related.”
Hi there,
Thank you for your feedback regarding your recent experience with our Easy Weejuns Penny Loafers. We understand your frustration about the sizing and the return shipping costs, and we sincerely apologize for any inconvenience this may have caused. While we aim to make the return process as seamless as possible, we know that navigating exchanges can sometimes be a challenge.
Your insights are invaluable to us, and we will certainly take them into account as we work to improve our service. If there's anything more we can assist you with, please feel free to reach out.
Warm regards,
Team G.H.BASS
Dear Semra,
Thank you for your wonderful 5-star review of the Easy Weejuns Penny Loafers! We're thrilled to hear that you find them super soft and comfortable, and love the design. Your positive feedback truly brightens our day. If you ever have more thoughts to share or need assistance, we're always here for you. Enjoy your fabulous new loafers!
Dear Rossella,
Thank you for your fantastic 5-star review of our Easy Weejuns Penny Loafers! We're thrilled to hear that you find them both comfortable and cool. Your positive feedback truly means a lot to us! If you have any more thoughts to share or need assistance, just let us know. Enjoy rocking those stylish loafers!
