Dear valued customer,
Thank you so much for taking the time to share your feedback on your recent purchase of our Weejuns Larson Penny Loafers in size 7.5 | 41.5. We truly appreciate your honesty and your willingness to communicate your experience with us.
Firstly, please accept our sincere apologies for the inconvenience caused by receiving the wrong size shoe. We understand how frustrating it can be when your order does not meet your expectations, and we apologize for any disappointment or annoyance this may have caused you. We take full responsibility for this oversight and want to assure you that this is not indicative of our usual standards.
We have immediately resolved the issue for you by generating a returns label and issuing you with a refund as requested.
