“The amplification is good. Cost is reasonable. Neat recharging device/holder.Unfortunately they are
too large for my ears....even with smallest tip. They fall out because I can't get them deep enough in my ears.”
Hi, John Irle, thank you for the review and feedback. We always aim to innovate our products with our consumer's suggestions. We would however like to help you with your problem. You can contact our support team at (302) 754-3190 for assistance.
“Good customer service. The aids worked fine for awhile then the right one had buzzing. Return them and received my refund promptly. Wished they would have worked for me.”
Thank you for the feedback. We apologize if the hearing aids did not suit your needs. However, if you have any questions please contact our support team at (800) 499-1336 for further assistance.
“I did not order these hearing aids. I have no idea why they were sent to me.
I do not know if a charge was made for them, if so how.
What shall I do with them now?”
Thanks for informing us in this regard. We would like to assist. Please contact our toll-free number at (800) 499-1336 for our support team to investigate this.
“Being able to buy an over-the-counter hearing aid was an opportunity that I went after immediately. The description of the Go Hearing Prime promised control over the volume and the program. Those controls have made the hearing aid a wonderful addition to my life. I have moderate hearing loss. Conversations in some situations have been difficult. I am still learning about the device. It has been helpful to use the hearing aids selectively. Thank you for the excellent engineering of the product.”
“I’ve gone through 2, or 3 pairs of hearing aids! Really frustrating! But, so far, I feel with Go Hearing, I have found a pair I like and can live with! Thank you, Go Hearing!”
“Caveat: the following may be user-error or design flaw--I can't tell--so ignore the star rating. The devices are hard to insert properly or deeply enough; they feel like they could fall out, and I usually feel them in the ear, instead of feeling they've "disappeared." The volume control is hard to locate and adjust while the device is in the ear. I could benefit from one volume level lower. After ~2 weeks, I'm still working on the courage to play with the program settings; I think I have it set appropriately, but, again, can't tell for sure. Sound amplification is ok, but my guitar sounds tinny.”
We apologize for any difficulties you are experiencing with your Go Prime hearing aids. We would love to assist you with your queries to see if we can help you adjust your hearing aid to your needs. Please contact our support team at (800) 499-1336 for them to assist.
