“I ordered the AZ Cardinals floating helmet urn for my son’s ashes. He was a die hard Cardinal’s fan. They delivered very quickly. The first 2 bases came slightly damaged. They were amazing at getting me new ones out right away. The third one came in perfect condition. I’m being happy with it. It is really a neat/cool urn. I like it because it’s not like the ordinary vase style urns. Despite what it is for, I get tons of compliments on it. I look at it and smile. Highly recommend it. I would use this company again if I have to. My son would be happy if he could only see it now. They didn’t disappoint in any way. Great customer service, great quality and very fast delivery from the time I ordered it. Packed very well to protect the items in the box too. Thank you for making a neat way to represent my loved one.”
Hi Lisa,
Thank you so much for taking the time to leave us such a heartfelt and positive 5-star review. We are genuinely touched to hear how our AZ Cardinals floating helmet urn serves as a unique and fitting tribute to your son's love for the Cardinals.
We're sorry to hear about the initial issues with the bases, but glad that our team was able to resolve it quickly and efficiently for you. Your satisfaction is our top priority, and it’s customers like you who remind us why we do what we do.
Thank you for your kind words about our customer service, quality, and delivery times. We understand how important these aspects are, especially during such challenging times. We're also delighted to hear that the urn brings a smile to your face and receives compliments. That's exactly the sort of positive response we hope to inspire with our unique designs.
We sincerely appreciate your recommendation and your willingness to use our services again in the future. Please know that we're here for you if you need any further assistance.
Warm regards.
Susan Fraser
