Hi Monica,
Thank you for sharing your thoughts with us!
We’re sorry to hear that the ponytail did not match your expectations in color or thickness. We strive to provide accurate representations in our images, and we apologize for any disappointment caused. If you need assistance with resolving this issue, please reach out to us at help@irresistibleme.com, and we’ll be more than happy to assist you.
Thank you for your understanding.
Best,
Irresistible Me Customer Care Team
“I love this color so much! I have to dye my hair often to keep the shade, but the ponytail never fades. Of course, I was it rarely, unlike my own hair.”