“The hair quality is great but the color was much more golden or red toned in color than blonde. The sample is also at the bottom of box and can twist so if the words “try me” is turned so that you don’t see it, you won’t know to open it first. Once you break the seal, you can’t exchange it so make sure you get a sample first!”
Thank you for your review, Kelli! 🌟 We're glad to hear that you love the hair quality. We apologize for the color mismatch you experienced; the honey blonde can sometimes have a warmer tone that may not align with everyone's expectations.
We also appreciate your feedback regarding the sample placement. We will certainly take your comments into consideration as we look for ways to improve the packaging experience.
If you have any further questions or need assistance, please feel free to reach out to our customer service team. We value your input and hope to serve you better in the future! 😊
