“Jaques needs better quality control of its products. Chess board has numerous areas which have not been varnished and contains scratches. The two halves of the board do not align correctly so the squares and trim around the board do not match up. Furthermore, the hinges protrude from the bottom of the board so it is not possible to lay the board completely flat. Consequently half the board is at a slight angle and pressure causes it to rock which is very annoying. Hinges should have been recessed or something equivalent. Not what I would expect from a "Luxury" chess set or a company which claims it has over 225 years of history making these type of items.”
“I am astonished with the speed of the delivery same day. The packaging was very nice. Though the white rook is very badly crafted, it is thinner and shorter than the other rooks, it just looks like it went completely wrong. Pieces are very light, and not pleasing to the touch. A small board, just as the description stated the dimensions, I would not think it is worth the money I spent but, close enough.”
