“Bought as a gift for a 7 yr old, unfortunately first one had several quality flaws, but instant refund was given upon contact, and new one was sent via direct order from company. Very pleased with quality of customer service, and overall quality of product. However, there are issues with the quality control which, could lead to hit and miss on orders, particularly the board sitting flat and matching when opened, as even the replacement had some gapping, although acceptable. Would reccomend, but suggest dont do a last minute order to allow for possible issues”
“Sadly I have a busy family life and have missed the return window but had I not, this particular set would definitely be going back. It came well presented but once open, it looked like a well used item in terms of the board there were a number of dents in the surface. My son doesnt mind as hes only 7 but for the price I wouldve expected the quality to be a lot better hopefully it was just a one off”
“Well presented in its fold out board. Some slight faults on the edges of the squares but it is hand made after all. Its a gift for our 6 year old grandson. Hell love it!”
“My daughter and I wanted to learn to play chess together so I came online and bought the first one I seen that seemed good but wasnt too expensive. I was honestly amazed when it came, the way each board is beautifully wrapped by hand with a signed card. I loved the history of the Jaques company on the printed wrapping paper. The board itself is well crafted and made, the pieces are clear and distinguishable with no rough edges. I would highly recommend this product. Me and my daughter cant wait to learn.”
