“Disclosure. This is a review of products I was sent for free. All opinions are my own.
The version of Tiddlywinks that I received is the travel edition, so it didn’t include a playing mat, but no problem, we just mapped out an area on the carpet with the Jaques ribbons. No idea if it was the correct size though, so might be worth specifying on the instructions. However don’t worry, for the purists amongst you, they also sell a full version including a baize mat.
I was wondering what the winks would be made of, as I’ve only ever seen plastic tiddly winks. However these are also plastic. And the instruction sheet needs some proof-reading, since it is inconsistent in regards to the number of tiddly winks, as to whether each person plays with 4 or 6. But we didn’t have a choice, as only 4 were included.
We found Tiddlywinks was a fun game to play. It can be either played as 2 teams of 2 or upto 4 individuals. A great game for all the family apart from very young children due to the risk of swallowing small pieces. Perhaps Jaques could consider producing a version with giant winks as the hand coordination element would be good for young children.
Very good value for money, for excellent high quality products made from 100% sustainably sourced wood which should last a lifetime. And lots of screen-free fun family time together.”
“Ordered dozens of items / games in November, mainly for younger family Christmas gifts, including new grandsons 1st Christmas and new nephew.
“Jaques” did nothing with my order for two weeks, then created a new order on the 13th December, still plenty of time - you would think! After countless emails, calls and chasing, we received nothing. We gave Jaques a deadline of Monday the 20th of December to deliver, as we were heading South for Christmas, they failed. The games arrived on Wednesday the 22nd December, almost 1 month after ordering!!
Throughout this we have received countless marketing emails, as now on their system, promising faster, even faster deliveries, Christmas messages from the CEO of Jaques blowing the Jaques trumpet about special, family caring business, many generations etc etc. The previous generations may have offered, well must have to survive, the present generation has much to learn about customer service LESS MARKETING and some contactable customer service that accept ownership of problems and accountability for their actions.
“Jaques” you ruined all our plans for special, traditional, hand made, educational fun gifts that we chose at great length, ordered in plenty of time, and have had abysmal customer care throughout , NOTHING delivered before the 20th when we left to Christmas in Windsor.
Thanks!
Do not believe the hype, talk is cheap, service is king.
We will never know about the goods, the toys, so cannot comment. But it does not matter how good ANYTHING is, if you, the company, cannot deliver.
They will be returned, unopened, and the family will never see, let alone enjoy, them now.
What a shame “Jaques”, so many opportunities to sort out and deliver on your promises.”
