“I had one disappointment. Ten years or so ago I bought a set for my son who played croquet here and then took the set to USA where he now lives. (You may find my purchase if the records go back that far) That set had metal rings around the striking part of the mallet. I was expecting this set to be the same. This was my fault because I should have looked more carefully at the ad. As far as the admin of the order and shipment is concerned everything went perfectly.
How much would it cost to send me four mallets of the above description? Perhaps you could give me a good discount 'to alleviate my disappointment'???”