“Jaques of London are always a pleasure to deal with. Ordered 5 items but had issues with delivery. Jaques sorted it immediately. All 5 items arrived and are all perfect. Thanks again!”
“I had previously bought one of Jaques Of London's products via Amazon and the puzzle was absolutely beautiful.
As a result of a positive experience via Amazon I decided to purchase directly from Jaques website, and bought this item for our Grandson for Christmas.
The product arrived soon after ordering which was great. The packaging was amazing and great quality, but unfortunately the item inside hadn't been finished off and the transfers on the puzzle were not trimmed properly, hence my 1 star for the products finished state only. I was so disappointed, particularly as my first order through Amazon was just beautiful.
I contacted customer service and provided a selection of photographs to evidence unfinished item. Jemima from customer service was incredibly professional and helpful in being able to resolve this matter very quickly for me, thank you Jemima, your support was very much appreciated.
I would not hesitate to purchase from Jaques in the future and or recommend to family and friends.”
“Beautifully made puzzle full of colour and illustrations. The wooden cogs move easily when connected together in the right order giving plenty of fun and thought.
It would have been nice to have a had an picture on the front of the box though.”
“Great fun looking puzzle which was well packaged. My grandson will have fun working out how to position gear wheels to turn whole puzzle round. There were a few extra bits of the decorative stickers (two from the centre of gears) that had not been removed but that was easily remedied.”
“This is a great product. Beautifully packaged. The cogs are brightly coloured, and they slot nicely into different formations. Lovely gift for a toddler.”
