“I'd have given it 5 stars for quality except, even after tightening the screws at the back of the tuning pegs, I found it really difficult to tune. Luckily my grand daughter loves to bang on it with her hands so it's not really important! :)”
“Very disappointing product - we brought 2 as we have twins and whilst they looked great but within an hour of being played with 2 strings had snapped and a third unwound on one and 1 string had snapped and 2 unwound on the other. The remaining strings on both became loose each time the children used the plectrum. Would not recommend at all.”
“I know this is only a play guitar but on giving this to my 2-year old grandson on Christmas Day, the plastic pegs were loose and it was virtually impossible to tighten the peg on the lowest note string - and the highest note string broke almost instantly. It was very disappointing for me as this was his main gift from me and of course he lost interest in it very quickly. Certainly not worth the money and if it weren’t for the fact that I ordered it some 2 months ago and so is past its refund date, I would definitely be asking for my money back. A very poor ‘toy’.”
“The guitar looks nicely made and was nicely packaged and presented too. However, there were no instructions provided about how to tighten and tune the strings. So our grandchild quickly lost interest in the guitar as it was impossible to get a sound out of it. I completely understand why it was shipped with loose strings but a few simple instructions to get the guitar ‘up and running’ would have made all the difference.”
“Well packaged as always, going to be a great Xmas present for a toddler
Smaller
Product by design, sturdy yet durable. Looking forward to hearing the sound it makes lol”
“Guitar is useless, not even useable as a toy let alone a 'beginners guitar' as the tuning key slips so the guitar strings cannot be tuned.
I have sent a very video to customer services and have as yet received no response, other than a standard automated acknowledgement.
Poor quality and service for a company with such a reputation as Jacques I'm afraid.”
