“I needed to replace a size 47 pair that I bought from you some years ago but I was told that the largest size you do now is a 46 so I ordered that. But you sent me a 45 which of course didn't fit. I've returned them to you and am hoping that one day I might get what I ordered - a size 46 unless you can find me a size 47 in which case yes please I'd much prefer that!”