Hi Sandra, sorry to hear about the issues with your electric blanket. Please head over to our website support portal and submit a warranty ticket. After you submit the ticket, a member from our support team will be in touch to try and fix this issue: https://supportportal.kickassproducts.com.au/kickass-electric-blanket/ I apologise for any inconvenience this has caused.
“Very warm, tested inside my house and wasn't too sure, as it didn't seem to get hot however testing in the field in my swag and tent, it works great. Definitely a luxury camp item worth getting”
“Put it on top off my Doona to take the chill off while I brushed my teeth and it was so warm and toastie after just 10 mins that I had to turn it off - fantastic it was better then expected and the blanket is so soft and cuddly I was very impressed thank you”
