“Hey, bought 2 of these one works very well and happy with it the other one is not great would say high is like the others low takes 45mins just to tell it's on”
Hi Michael, sorry to hear about the issues with one of your electric blankets. Please head over to our website support portal and submit a warranty ticket. After you submit the ticket, a member from our support team will be in touch to try and fix this issue: https://supportportal.kickassproducts.com.au/kickass-electric-blanket/ I apologise for any inconvenience this has caused.
“Doesn't get warm , I've bought a lot of stuff from you guys and have always been very happy but unfortunately this time I'm vey unimpressed with this product. I need to send it back. I'll be in touch to work with you to work through this minor issue.
Justin Bates”
Hi Justin, sorry to hear about the issues with your electric blanket. Please head over to our website support portal and submit a warranty ticket. After you submit the ticket, a member from our support team will be in touch to try and fix this issue: https://supportportal.kickassproducts.com.au/submit-ticket-electric-blanket/ I apologise for any inconvenience this has caused.
