“Having purchased 3 other products from KickAss and always been happy with the quality and value I had no qualms about about purchasing their 12volt electric blanket especially seeing it was on special. It's summer so have not had a chance to plug it in and test it out yet but the quality of the blanket itself is excellent..”
Hi Harry, sorry to hear about the issues with your electric blanket. Please head over to our website support portal and submit a support ticket. After you submit the ticket, a member from our support team will be in touch to try and fix this issue: https://supportportal.australiandirect.com.au/products/camping/kickass-electric-blanket/
I apologise for any inconvenience this has caused.