Hi Shane, sorry to hear about the issues with your product. Please head over to our website support portal and submit a warranty ticket. After you submit the ticket, a member from our support team will be in touch to try and fix this issue: https://supportportal.kickassproducts.com.au/my-item-isnt-shown-here/ I apologise for any inconvenience this has caused.
“Hi I love the idea of this product. But I think it's designed incorrectly. My handle has broken off after using it two times. I herd a crack the time before when I was closing it and the next time it snapped off completely. I believe there isn't enough roof between the plates when it's closed. This doesn't allow roof for the bread even with nothing on the bread. As such when try to latch it the handle broke off.
If it can be re designed to allow room for the bread that would solve the problem.
Thanks Adam
0413664034
whitwell7@hotmail.com”
Hi Adam, sorry to hear about the issues with your product. Please head over to our website support portal and submit a warranty ticket. After you submit the ticket, a member from our support team will be in touch to try and fix this issue: https://supportportal.kickassproducts.com.au/my-item-isnt-shown-here/ I apologise for any inconvenience this has caused.
Hi John, sorry to hear about the issues with your product. Please head over to our website support portal and submit a warranty ticket. After you submit the ticket, a member from our support team will be in touch to try and fix this issue: https://supportportal.kickassproducts.com.au/my-item-isnt-shown-here/
I apologise for any inconvenience this has caused.
“I was a little bit nervous about how hot the lead got & turned it off maybe needs better wiring but it didn't blow the fuse . So far it's a great bit of kit for in the bush. I'm also looking at your new battery charger's & that wire looks a bit thin.”
“I'll get to try this beauty out soon, surgery put a hold on any camping ideas I had.Full review soon, but what I can say is this sandwich maker is it's better built than your home sandwich maker. Its about a medium depth, full size bread, decent locking clip with a spare clip in the box! Pretty solid unit.”
Hi Michael, sorry to hear about the issues with your product. Please head over to our website support portal and submit a warranty ticket. After you submit the ticket, a member from our support team will be in touch to try and fix this issue:https://supportportal.kickassproducts.com.au/my-item-isnt-shown-here/ I apologise for any inconvenience this has caused.
