Hi Elliot, sorry to hear about the issues with your solar controller. Please head over to our website support portal. We have a video that might answer your question. If you are still experiencing issues please submit a ticket under the video. After you submit the ticket, a member from our support team will be in touch to try and fix this issue: https://supportportal.australiandirect.com.au/products/solar-panels/kickass-40a-12-24v-mppt-solar-controller/
I apologise for any inconvenience this has caused.
“Had this mounted under my bonnet for approx 2 years now. I purposely held back a review until some time had passed, cause let's face it, even the cheapy junk will work temporarily, so wanted to be sure I could give an honest opinion. So far, I have not had a single issue with it. Battery is always charged and mounting it was very easy. Would highly recommend this great bit of kit!”
“I had a problem with the first one been delivered. Just sending photos and videos to show them the issue the support team without any hesitation sent me a new one with an express delivery. Got it at home in WA in 2 days and saved my holiday about to start after one day. Easy to install. Works great. I recommend these guys. Legend!”
“Fit for purpose, easy to install and use. Lots of advice, tips and tricks available on the website. I'll be back for more stock in the future. The team are easy to deal with and delivery was quick - and I mean, real quick !”
“I have installed many DC to Dc chargers in the past, both in cars and camper trailers and caravans.
This one with the Andersons attached made life so simple and the wiring is first class”
