Hi Garry, sorry to hear you are having issues with your fridge/ freezer. I have checked with customer service and we can not find a warranty ticket for your product. Please go to our support page and submit a warranty ticket at the bottom of the page: https://supportportal.australiandirect.com.au/products/fridges/kickass-outback-series-fridges/
Once the ticket is submitted a member of our customer service team will contact you as soon as possible. I apologize for any inconvenience this has caused.
“Our Kickass 95L fridge/freezer is missing an Anderson plug on one end.
Very poor customer service with a failure to respond to TWO (2) website feedback form lodgements”
Hi Stuart, sorry to hear you are having issues with your fridge/ freezer. I have checked with customer service and we can not find a warranty ticket for your product. Please go to our support page and submit a warranty ticket at the bottom of the page: https://supportportal.australiandirect.com.au/products/fridges/kickass-outback-series-fridges/
Once the ticket is submitted a member of our customer service team will contact you as soon as possible. I apologize for any inconvenience this has caused.
