“Have used it on one trip already and found it to work well.
Was unable to set up app as instructions not clear and factually incorrect. Also have either slight damage or imperfection on one side of fridge near vent panel. Quality of build is slightly less than top end brands. These few negatives fixed would make it exceptional.”
Hi Garry, sorry to hear you are having issues with your fridge/ freezer. I have checked with customer service and we can not find a warranty ticket for your product. Please go to our support page and submit a warranty ticket at the bottom of the page: https://supportportal.australiandirect.com.au/products/fridges/kickass-outback-series-fridges/
Once the ticket is submitted a member of our customer service team will contact you as soon as possible. I apologize for any inconvenience this has caused.
