Hi Grant, I have looked into your warranty claim and your inverter arrived at our warehouse yesterday. Our technical team will look over your product and be in touch. I apologise for the inconvenience this has caused.
“Arrived before due date in excellent condition. Set up and working well. Remote control is a blessing and easy to use. Looking forward to longer bush camping and no problems running our 240 v equipment.”
“Have installed our 2000W inverter into our caravan. Would have been good to supply a suitable fuse or circuit breaker with the unit. Sourced a 200amp circuit breaker ourselves and this works fine. The wired remote control unit was easy to install and makes using the inverter a breeze. The inverter itself works great and is a welcome addition to our caravan setup.”
“The inverter is fine, but disappointed that kickAss didn't include a relevant sized fuse or isolator, or even highlight the fact that a separate purchase would be required to install this item correctly at the point of sale
Very disappointed, given that this is marketed as a full kit ready for install
Be aware a 200amp isolator is gonna cost an additional $45”
Hi John, I apologise for the inconvenience this has caused. I have passed on your feedback to our development team and they are looking into this matter.
“The DC leads are too short and limit the choice of where you can mount the unit. Some screws for mounting the remote would also have been helpful. Apart from that the unit is great.”