We’re really sorry to hear the product broke on first use as that’s not the quality we aim to deliver. If you need help finding a more suitable option, please don’t hesitate to contact our team at support@kickassproducts.com.au.
“Did not work when required, charge had dropped to zero sitting in the car for a few weeks. Asked for a refund through Kickass support and never recieved a reply. All up very disappointed with the purchase and the company.”
We're sorry to hear about the trouble you're having with your unit. Your support ticket is in the queue and being reviewed by our warranty/tech team. We appreciate your patience and you’re welcome to reach out to support@kickassproducts.com.au for any updates.
“I bought this to keep in my car for emergencies. Thankfully, I haven’t had to use it yet, so I can’t speak to its performance, but it gives me peace of mind knowing it’s there in case my battery dies. The power bank looks great, is a perfect size, and fits neatly in its case.”
