“Unbeknown to anyone purchasing this product online the description fails to mention that the lithium BSM connection does not fit the first generation of Lithium 120AH (and maybe others) batteries! Unfortunately you then have to jump through hoops to return the product for exchange or refund!”
Hi Shane,
I'm sorry to hear you are having these concerns with your setup. We would be happy to arrange an exchange for these products. I will authorize a return label to be sent to you via email. Please follow all instructions within the email to avoid any delays.
Once we have received those back, I will process your exchange order.
Thanks,