“Pump leaked from the pressure switch on start up. The pressure switch subsequently failed to interrupt the flow. I stripped it down and the O ring and diaphragms were not lubed. After applying a silicone lube and reassembling the unit it then ran as per original expectations. Luck of the draw I guess. Decent enough flow for what Im using it for.”
Hi John, sorry to hear you have had this experience. If you have any further issues with your pump please submit a warranty ticket via our support portal and we will fix the issue for you.
“I've recently installed 12 volt power into my camper trailer and wanted to upgrade the manual tap from the water tank to a 12 volt on demand pump.
The Kickass 6L/ minute pump was the perfect size and really well built.
It was an easy install and plumb from the tank to a new tap. works a treat!”
Hi Tristan, sorry to hear about the issues with your water pump. Please head over to our website and submit a ticket via the support portal. After you submit the ticket a member from our support team will be in touch to discuss your options: https://supportportal.australiandirect.com.au/products/camping/kickass-12v-water-pump-self-priming/
I apologize for any inconvenience this has caused.
“As stated in the marketing rhetoric:
"Perfect for camp showers, sinks, toilets or pair with our KickAss 6L Hot Water System."
Q: Is this model suitable to operate pumping hot water from the hot water system...............
A: Hi Perry, our 6L pump is not designed to pump hot water.
Which one is it AD? Can it pump hot water or can't it?”
Hi Jonathan, the pump does work with the 6L Hot water system. When using the pump with the Hot Water System the water going through the pump will be cold and heated up once it has passed through the Hot Water System. The water should not already be heated when going through pump.
