“Ive used this a few times now;
Pros: its easy to set up
Cons, its a bit of a turd to align and keep under the shower tent. Could be improved with some elastic straps to hold corners inline with shower tent corners.
Otherwise is quite good”
Hi Aaron, sorry to hear about the issues with your product. Please head over to our website support portal and submit a warranty ticket. After you submit the ticket, a member from our support team will be in touch to try and fix this issue: https://supportportal.kickassproducts.com.au/kickass-shower-tent-toilet-change-room-fold-out-awning/
I apologise for any inconvenience this has caused.
“While we haven't used this product yet, we are very much looking forward to it! We are awaiting the arrival of our new camper at the end of the month, so will post another review after that.”
“This shower base was $99 to purchase but I had to pay $61.49 delivery. When I queried this, given that Australia Post could have delivered for around $20, I was told that my post code was automatically linked with a courier in their computer system and couldn't be changed. It then took 19 days to be delivered and I had to follow up both with KickAss and the courier multiple times. When delivered the box was open and the shower base was poking out. Fortunately it was still ok but I won't be buying anything from this company again because the delivery fees are simply exorbitant and the delivery service appalling. When I advise KickAss of the delivery issues I was told I should put in a complaint to the delivery service but having spent hours already chasing this up I suggested the company should be following up and reconsidering their couriers.”
