“Had my 130w oven for a bit over a year now.
First use of it and then the lock would stay locked, turned out the metal tongue that the loop of the lock goes over hadn't been bent tight enough and the loop was sliding off, used some pliers to bend it tighter and that solved that issue. Used the oven a handful of times, then at 6 months old noticed that the orange light stopped working but thats not a biggy really.
The welds on both the wires racks started letting go, contacted support to see if i could purchase some new wire racks and got a rudely worded response saying that they don't carry spare parts and you can get replacement wire racks at your local hardware store.
So i doubted that but off to the local big green shed but yeah nah they don't have anything suitable.”