“Purchased this product for camping. I have now been on two trips, the first trip it was excellent but subsequently on the second the ceiling bar no longer seals on the vacuum seal mode, it only works on seal only.”
Hi Clint, sorry to hear about the issues with your product. Please head over to our website support portal and submit a warranty ticket. After you submit the ticket, a member from our support team will be in touch to try and fix this issue: https://supportportal.kickassproducts.com.au/kickass-vacuum-food-sealer-wet-dry-12v-240v/ I apologise for any inconvenience this has caused.
“It does the job very well, and is really handy to have a rechargeable unit to take camping. It will help to prevent food from spoiling, and to stop food caught and hunted, eg fish, rabbits, ducks, etc, from spoiling, and ensure that my catches get home unspoilt.”
“It was time to replace my 25 year old vacuum sealer. As we travel a lot in our RV, I was wanting one that could be used on 12v, so that we didn't have to stick with powered caravan sites. Well I came across this. Not only can it be used via a 12v socket, but it also has a lithium battery that allows you to use the device without having the need to be plugged in. Perfect, and it does the job well. I'm thrilled with it.”
