We’re sorry to hear about the issues you’re having with your product. If you haven't already, please reach out to our Customer Experience team - you can email us at support@kickassproducts.com.au or by phone (07) 3123 4715 and we’ll be happy to assist.
“not sure as yet due to my anderson plugs being mounted facing downwards according to your test plug cannot read the screen, might have to make an adapter lead ?”