“not sure as yet due to my anderson plugs being mounted facing downwards according to your test plug cannot read the screen, might have to make an adapter lead ?”
Hi Ken, sorry to hear about the issues with your product. Please head over to our website support portal and submit a warranty ticket. After you submit the ticket, a member from our support team will be in touch to try and fix this issue: https://supportportal.kickassproducts.com.au/my-item-isnt-shown-here/
I apologise for any inconvenience this has caused.