“Loved the colours and pattern of this rug. It matched my rooms decor perfectly. Sadly the pile of the rug was very flat, and the was no lift of the fibres - not what the website pictures showed. The feel of the rug was synthetic and not soft underfoot. Disappointing as I really liked the style and the colours.”
Hi Myra,
We are sorry our rug did not meet your expectations. We try our best to give an accurate portrayal of the rugs quality with close up images and mention of pile height. I will mention this to our website team and see can we make improvements in this area.
