“This rug was delivered to the wrong address, I get that it seemed to be my problem to sort and was very disappointed with kukoons lack of support for this. I have orders before and had no issues at all! I did get the rug at the wron address but nothing from the delivery driver for saying thanks for doing that! The delivery company did ring me about a week later to say I have had some issues with my order but it was a week later - really this should have been sorted a lot sooner!”
“So very disappointed in online photo it's predominately grey but in reality few sml clusters it's all cream/white not really suited to my colour scheme but u can't see it until its rolled out only positive good quality”
“So happy with this rug makes our living room feel so much more comfy. Granddaughter has somewhere comfortable to play on the floor with her toys and my cats love it too. Rug for the bedroom next.”