“After Sales service is very poor. The reponse i got from Little Riders was mostly ireelavant. First they cancelled my order, failed to tell me, then sent the incorrect part. Shithouse service!”
Hi Aaron,
Thank you for sharing your experience, and I’m genuinely sorry to hear about the issues you’ve encountered. I can understand how frustrating this must be, especially with the order cancellation and incorrect part being sent. This is certainly not the level of service we aim to provide, and I apologize for the confusion and inconvenience.
We take your feedback seriously and are committed to addressing these concerns. If you haven't already, please reach out to us at support@littleriders.com.au, and we’ll make it a priority to resolve this matter for you as quickly as possible. Your satisfaction is very important to us, and we want to ensure that we make things right.
