Hello Craig, We are always sorry to hear when a product doesn't meet a customer's expectations.
We are always here to support our valued customers and have Naturopaths on email for questions and further support.
~ The myBrainCo. Team.
“This product works very well. Helps enormously with the gut and digestion and in turn helps aid mental health due to the gut/brain correlation. Recommended”
Hi Jemma, thank you for your review, and I’m sorry the taste wasn’t to your liking. While the taste is usually one of the highlights of this product, we understand everyone’s taste buds are unique. Our clinical support team reached out to assist you with some tried and tested strategies to help with the taste, but we have never heard back from you. This comment regarding the refund is incorrect. We do offer refunds and have a 45-day money-back guarantee on all first-time purchases. I believe you are eligible. We're not interested in wasting customers' money but rather in assisting them to think and feel their best.
Hello Patrick, We are always sorry to hear when a product doesn't meet a customer's expectations.
We are always here to support our valued customers and have Naturopaths on email for questions and further support.
~ The myBrainCo. Team.