“If I could give zero stars on the hatching eggs I would.
I have ordered chicks from my pet chicken for years now, I’ve also ordered eggs elsewhere and incubated them with a rough 40% hatch rate. I’ve never complained about my hatch rate because I know the chance you take with shipped eggs.
That being said my first order arrived with broken eggs (never had that happen before, and it was the bottom layer of eggs that were cracked) figured no need to say anything I received extras and that’s what they’re for. By day 7 it was obvious there was zero development in my remaining eggs (28 eggs ordered, received 4 extras, 3 broken upon arrival) by day 14 one started leaking so threw it away sent an email with videos of the zero development to my pet chicken and was told to keep them in the incubator until at least day 25,
Surprise surprise day 25 rolls around no chicks because obviously there was zero development.
I was then told I could order a new batch at a discounted rate, me being stupid agreed and guess what?!?! The next order showed up with broken eggs all on the bottom row and now at day 14 I have 1 egg that has some blood veins and no movement and the others have zero signs of development.
Again I know ordering shipped eggs is a huge gamble but this is ridiculous. Out of 64 eggs and hundreds of dollars I have 1 eggs that is barely hanging on!
Please do better with packing shipped eggs!! In the meantime anyone reading this buy hatching eggs from somewhere else.”
We’re so sorry that your experience with both shipments of hatching eggs was so frustrating and disappointing. We know how disheartening a poor hatch can be, especially when you’re doing everything right on your end. While hatch rates can be affected by a number of variables outside our control - especially during shipping - we completely understand how upsetting and discouraging this must have been for you.
We truly appreciate your honest feedback. It helps us identify where we can do better, particularly when it comes to packing and protecting eggs for transit. Your experience has been shared with our fulfillment team, and we are actively exploring ways to improve our packing methods for even greater protection.
Most of all, we're really glad we had the chance to connect with you directly after your review and work together on a resolution that felt fair. Thank you for giving us that opportunity. We value your passion for raising chicks, and we’re committed to earning back your trust.
“I ordered 24 eggs and received 28. Of the 28, all but one was fertile and 19 hatched healthy chicks. I'm very happy with the eggs and the assortment received! I was also pleased with the secure way the eggs were packed for shipping. Thank you!!”
Thank you so much for sharing your experience with us! I'm so happy to hear that you had such great success with your hatching eggs. It’s also wonderful to know that you were pleased with the packaging—we take extra care to make sure everything arrives safely (and guarantee them when they don't!). We appreciate your kind words and are thrilled that you're happy with your assortment. If you ever need anything in the future, we're here to help. Thanks again, and congratulations on your new chicks!
We understand how important every hatch is and truly want to support you through the process. Our team has reached out directly, and as part of our policy, we kindly ask that hatching eggs be given a full incubation period before we explore resolution options together.
We see your hatch is expected the first week of May, and we look forward to hearing how things go. Once you have your final hatch results, we’ll be happy to determine the best way to assist you.
“I have ordered 2 different eggs for hatching, each time I received a few more than I ordered. The eggs were very well packed and all were in tact when rexeived. The 1st batch I only had 6 of the 15 hatch. The others were not fertile. But that's to be expected. The 2nd batch are in my incubator and I ha e had 5 of the 15 that I received that were not fertile. I love ordering from my pet chicken, they are the only place I order from.”
Thank you for taking the time to leave a review. We’re truly sorry to hear that none of your eggs hatched—it's so disappointing when things don’t go as hoped, especially after all the care and anticipation that goes into the process.
We do not have a report on file for this hatch, but we’ve reached out to you directly via private communication to see how we can help. There are many factors that can impact hatch rates, from shipping conditions to incubator settings, and we’d be happy to troubleshoot or offer guidance for any future hatching attempts.
We truly appreciate your feedback and hope we can provide a better experience next time.
“I’m very happy so far with my first purchase of hatching eggs! I’ve never raised chickens before, so I wanted to have the experience from the level of hatching eggs to being fully grown.”
