“These babies have grown to be strong, sweet, curious "teenagers". They're always first to line up when we take them out. They grew bigger, faster than the other breeds too! I cant wait to see them as "adults"”
We were truly sorry to hear about your experience. Losing any chick is heartbreaking, and it’s clear you took great care in planning for their arrival and providing for them. At My Pet Chicken, we prioritize the safety of shipped chicks by carefully considering weather, chick numbers, and the best methods to protect their health. While we're glad we could provide a refund, we understand it doesn't replace the rare chicks you were expecting. We're constantly working to improve our shipping processes for the safe arrival of all our feathered friends. Your feedback is important, and we'll use it to refine our services. If you have any further concerns, please reach out to us.
We are always so happy to hear the little ones are doing well and appreciate you sharing your experience with us all! Please let us know anytime if you have any questions about your flock or their care needs. We are happy to help!
“I am giving this three stars as the little one didn't make it past 24 hours :( I gave MPC 5 stars as all the other chicks are perfect, and they were wonderful to work with.”
We are deeply sorry for the loss of your chick as we understand how heartbreaking that can be. While we're glad we could provide a refund, we know it can't replace the excitement and care you had preparing for them. If there's anything more we can do or if you have further concerns, please don’t hesitate to reach out. We're here to help.
