“None of the three polishes I ordered survived. Really hesitant to get more from here. I did appreciate y'all's efforts to help them survive, it meant a lot and your stafr is very kind.”
We were truly sorry to hear about the loss of your little White Crested Splash Polish chicks. Please know how much we care and understand how heartbreaking this must be.
As part of our Live Arrival Guarantee, we have issued a store credit to your account as you indicated was your preference.
Again, we extend our heartfelt condolences and hope the remaining chicks from your order are thriving. If you have any questions or need support, please don’t hesitate to reach out. We’re always here to help in any way we can.
We are so happy to hear that your little ones are doing well and that we were able to be a part in building your flock! Please let us know if you have any questions or concerns as we are always happy to help!
“I placed an order with 2 buff polish that I recieved 2 weeks ago. Both died so I placed another order for 6 that I recieved last week. 3 died. The other 3 are lifeless and will be dead within 24 hours probably less. I've never had any issues raising chicks. They did spend 2 days in the mail before they were delivered but I've had that happen before with 0 losses. I got other breeds in my order and all were fine except 1 which was also a polish just a different color. I would pass on getting polish here”
We're so sorry to hear about the loss of your Buff Polish chicks. We understand how disappointing this must be, especially after two orders. Please know that we’re processing your refund and prorated shipping, and we’ve also reached out to you separately to assist further. We truly appreciate your understanding and your trust in us, and we're here to help however we can during this time.
“This was my first experience purchasing from a hatchery. I had purchased from RK/TSC previously. I will never go back! I had a wonderful experience with MPC! My little Buff Laced Polish was full of personality from day one. She is so funny, energetic and curious.”
“Been over two weeks now and Twix has definitely developed to be the quirkiest of the bunch. First to lock eyes, first to want to perch and get some little pets.
My Pet Chicken has been nothing short of amazing for all the help along the way in prepping and answering all the questions for a first time chicken owner. Can’t thank them enough.”
Orrin, Thank you for the glowing review of not only your Buff Polish chick but of My Pet Chicken as well. We are thrilled that you've had a great experience with us and we hope for many years of quirky joy and love with Twix!
Thank you, Kristy, for taking the time to let us know how this little one is doing and how happy you are to have her in your flock! We truly appreciate it!
