“I'm very happy with the coop, looks great and is perfect for my needs. Unfortunately my experience with the company was poor. Failed to arrive within the stated arrival time, (this was only one day late from that time limit, but late none the less.) It was more so the people calling me when I inquired about how long it would take to ship, Id get a call from a rep within the company who assured me it would be shipping the next day or two, which failed to happen. When I complained that I had received two separate suggestion when it was to ship I got a call from another rep who promised they would be helping along with some kind of discount on items to appease me, but failed to ever follow up on this promise as well. So overall not a big deal, I just hate any company or human who says they will do something or that something will be done yet have no intention or no real capacity to fulfill that promise or just simply lack the knowledge of what is actually going on.”
“This coop is too cute. I have 3 serama frizzles in it. I ordered a run with it not realizing that one actually comes with the coop already so i ended up with an additional one...which is nice to be honest because it gives them extra room on the days when they are closed up. The only problem that I have experienced is that around some hardware the screws tried to split the wood but pre-drilling the holes and back filling with some wood filler fixed that right up and it didnt hurt the integrity of the structure. We built a platform structure out of pressure treated 4x4's to sit it on just so that it wasnt on the ground and to make it alittle more difficult for something to dig in. It has plenty of room for our little ones and has alot of features that the other manufacturers does not. It is the cutest thing ever. I am hopeful that it will last us for many years to come. Thank you”
“I was surprised when it arrived two days after I ordered it.... very fast! Assembly was not hard... I would not recommend over three chickens in this unit. I am very happy with my purchase and I swear... my chickens are smiling. Thanks guys for the great service....”
“Dear Chicken, The Roof and sides of coop were chipped at the factory and shipped that way. (about 1‚Äù- 2‚Äù chips of wood missing).The shipping package was not damaged. I am surprised that you would ship damaged goods‚Ķ were is your quality control inspectors? My chickens are enjoying the coop but I am disappointed in your shipping damaged goods. -Regards”
“Just got through putting together our coop and extra run. I absolutely love it! I may buy another so that they will have a longer run and two coops to choose from. I don't know how they do it for this price. Every detail is perfect.”
“First off, this is waay too small for four full sized hens. Next, we have had to replace a good portion of the hardware. It either rusted very badly or just failed. Our coop is enclosed in an run with a roof, and is not exposed to much of the New England weather.”
