“Two of the seven chickens did not survive the shipment. The silked white easter egger and the cream legbar. Now this might be the post offices fault, or it could be mypetchickens fault, but they were shipped to my house and not the post office. It was a cold day that the were dropped off at my doorstep so they got too cold to survive and thrive. I was able to warm up the others quickly because I could see their lethargy as well. I was refunded the cost of the two that passed, but I will have to pay shipping again if I order replacements. This was a shipping error with a tragic result so having to pay for shipping again on this loss is poor business practices in my opinion. I have never lost a chick in transport from other hatcheries and this is my first time using my pet chicken.”
I'm sorry to hear about the issues and loss you experienced with your order. While we're glad we could provide a refund, we understand it doesn't replace the chicks you were expecting. We do advise USPS to call upon arrival so that you have the opportunity to pick them up and I'm sorry that those instructions were missed. We're continuously looking for ways to improve safety in shipping for our feathered friends and your feedback is valuable to us. You may find our blog post helpful for future orders, as it explains how the post office should call for pick up at their location rather than completing a home delivery. Here is the link to that article: How will I know that my chicks have arrived at the post office? If you have any further concerns, please reach out to us.
“Coriander is such a sweet little baby chick. She arrived healthy and alert after her adventure to her new home. She is very friendly and lets out the cutest little trill chirps.”
Thank you so very much for sharing how your little ones are doing! We hope for many many years of continued happiness for you and Coriander, Paprika, Cumin and Miss Pepper!
Thank you Heidi for leaving a review on your Cream Legbar chick. They are super cute! We are incredibly sorry to hear that you lost her. That is heartbreaking! We will reach out to you directly about your loss.
Thank you for taking the time to review our little Cream Legbar babies! We are so happy to hear they are doing well and bringing you happiness! My Pet Chicken hopes to help you with your flock needs in the future!
“Our cream legbar (who recently passed at almost 4 years old) was an odd one. Healthy from the day she arrived and fantastic, consistent layer of beautiful medium blue eggs. She was tolerant of the other chickens and of my kids. But for some reason, she absolutely hated me and was just so mean! I couldn't go out in the yard without her chasing me down to peck me. We haven't ordered another out of concern that it would take a dislike to one of the kids or one of the other chickens.”
“Both of the Legbar chicks arrived dead in the box - we had a total of 8 dead out of 12 that we ordered. The chicks arrived quickly and we picked them up within 30 minutes of getting the call from the post office. Doubt we'll order chicks in the mail again. We had several die in a Fall order as well despite ten years of positive experiences with My Pet Chicken. I'm not sure if it's an issue with them or the Post Office, but I'd rather just get them locally and not deal with the loss due to shipping.”
