“Feeder is great - water jugs are hard to fill and replace the bottom. We need a waterer that you can refill from the top without losing all the water. Very disappointed.”
We are sorry to hear that you had less than a great experience with the waterers! Having the same type, I have found if the base is a bit difficult to remove the first few uses, spraying a bit of vegetable oil on the tabs and then giving it a good twist helps. I hope this is helpful and please let us know any time if you have any problems or questions about our products. We are happy to help!