“We ordered 2 Runners and 2 White Duclairs. Unfortunately two did not survive the transport (very far coast to coast transport). Customer service was excellent, very prompt with returning emails/chats regarding the chicks that did not make it, as well as helping to identify which two did make it. We were given the choice of a refund or new ducklings to be shipped. We went with a refund, as we did not want to chance any issues with another coast to coast transport. Our ducklings are growing so fast and are a wonderful addition to the farm. They no longer look like ducklings...”
“Our ducklings arrived safe and sound and are just the sweetest little things. They are very social and do great with kids around. We had such a great experience and love our new duck babies!!!!!!”
“About a month ago I ordered 4 runner ducks, two fawn and white and two blue runners. They came two days after being shipped. One didn't make the trip, and another passed a few hours after getting home. The fawn and white runners are the remaining two. I called MPC to let them know about the losses and they gave me the option of them refunding the money or resending the ducklings. I picked resending. They also let me add an additional two ducklings onto my order! I called on Friday and am writing this on Sunday, so my replacement ducks haven't arrived yet, but I was told they will be shipped ASAP. I talked to 3 different people and all were very nice and easy to work with. Despite the losses I 100% recommend ordering!”
