“Customer service was terrible ..when I told them either the wording that said leash AND harness needs to be changed to harness only the girl told me I can pick up a leash at Walmart”
We are terribly sorry to hear you are unhappy with your experience. We make every effort to clearly describe the products we offer, and to make the options clear when making your selection. Your suggestion about changing the title of the harness and leash will be taken into consideration as we work to improve your shopping experience. We offered to resolve your concerns by shipping you the leash without any additional shipping costs but we have not heard back from you. We are eager to help once you let us know what you would like to do.
