Hi there,
Please accept our dearest apologies and we are aware that this was our mistake. We would love for you to give us a second chance and want to give you the service that you should have received the first time around and more. If you do decide to give us a second chance, please give us a call directly on 0117 924 6002 and ask to speak with our sales manager Jess.
Many thanks,
The Ne Appliances Team