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Custom Neon Light Up Signs - Illuminate Your Brand Or Logo Reviews

4.2 Rating 81 Reviews
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Stand out from the crowd with personalized Neon Signs from NeonChamp.com! Express your brand's identity or add a captivating touch to your home. Easy to install, these eye-catching signs create an impressive ambiance.

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Love my sign- they sent me an email with a video of my sign being built and tested and updated me with shipping notifications- very happy with the detail and quality… I only write reviews for stuff I love and this is a great product, tons of neon sign sites out there I picked this one randomly and got lucky
1 Helpful Report
Posted 8 months ago
Hi Bill,Thank you so much for giving our Neon Signs a stellar 5-star rating! We truly appreciate your kind words and are thrilled to hear that you are loving your new sign. We are glad that you had a positive experience with us, from the initial stages of building and testing your sign to the timely shipping notifications. We strive to provide excellent attention to detail and ensure high-quality products for all our customers, so it's wonderful to know we hit the mark for you. Your random selection turned out to be a lucky one, and we couldn't be happier to have made your experience with us a great one. We value your support and recommendation, and we hope your Neon Sign continues to bring joy and add a vibrant touch to your space! Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Thank you again for your kind review! Best regards, Neon Champ Support Team
Posted 8 months ago
Sign didn't work, they were so slow to fix the issue. It's been days and I haven't heard anything. Event is coming up and sign doesn't work. I've done everything they've asked as far as taking videos to show it's not working. Communication is so slow.
Helpful Report
Posted 8 months ago
Dear Reviewer, We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously. Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice. Thank you for your understanding. Warm regards, Neon Champ Support Team
Posted 8 months ago
Elizabeth Battin
Verified Reviewer
Purchased for a school fundraiser and the price was fantastic and the product is very professional. Looking forward to the school being able to use this in a number of ways!
Helpful Report
Posted 8 months ago
Dear Elizabeth, Thank you so much for giving Neon Signs a 5-star rating! We greatly appreciate your kind words and your support. We are thrilled to hear that you purchased our product for a school fundraiser and that you found the price to be fantastic. It makes us even happier to know that you consider the product to be very professional. We hope that our Neon Signs will contribute greatly to the success of your school fundraiser and be utilized in a number of creative ways by the school. Should you require any assistance or have any further feedback, please do not hesitate to reach out to us. Once again, thank you for your amazing rating and for choosing Neon Signs! Best regards, Neon Champ Support Team
Posted 8 months ago
Stephanie Chan Stephanie Chan
Verified Reviewer
Easy to order. They provided a video on how to setup also.
Helpful Report
Posted 8 months ago
Dear Stephanie,Thank you so much for your wonderful 5-star rating of our Neon Signs! We truly appreciate your support and are thrilled to hear that you had a great experience shopping with us. We're glad to know that you found our ordering process easy and that the video tutorial on setup was helpful for you. We always strive to provide clear instructions and resources to ensure a seamless customer experience. Thank you once again for your kind feedback. We look forward to serving you again in the future! Best regards, Neon Champ Support Team
Posted 8 months ago
Matthew Salerno
Verified Reviewer
We ordered a custom neon sign for our son's birthday. It was made perfectly, it works perfectly, the colors we picked were spot on. Customer service was great, any questions I had were promptly answered. I would highly recommend this company if you want a very cool looking neon sign. Great job from start to finish, the whole process was super easy.
Helpful Report
Posted 9 months ago
Dear Matthew,Thank you so much for your amazing 5-star rating of our Neon Signs! We truly appreciate your feedback and are thrilled to hear that you had a wonderful experience with us. We are delighted to know that the custom neon sign we created for your son's birthday turned out to be perfect in every way. It brings us immense joy to hear that the colors you picked were exactly what you envisioned. We always strive to make sure our customers' dreams come to life! Your kind words about our customer service mean the world to us. We take great pride in providing prompt and helpful assistance, so knowing that your questions were promptly answered is fantastic to hear. We are incredibly grateful for your high recommendation. Being able to deliver a very cool looking neon sign and ensuring your satisfaction from start to finish is our top priority. We are delighted that you found the entire process super easy. Thank you again for choosing our company. We genuinely appreciate your support and trust in us. Should you need anything in the future, please don't hesitate to reach out. We'll be more than happy to assist you. Best regards, Neon Champ Support Team
Posted 8 months ago
Rhonda Elmore
Verified Reviewer
I ordered a sign spending over $300 and only got half of the sign. I reached out to them and they said they delievered it and I had to again tell them I did not recieve it. Then they said they had to investigate it and would get back to me in 24-36hour that turned into 4 days for them to confirm they had not sent it and it has now been over a week and I still have not gotten other part of sign. In the time after ordering I got a quote on another sign and they matched lowest price so I went with them. That was March 6th for over $800. When I started having problems with first sign I asked about status of second sign and they basically hadn't started. These signs were for my business opening and now I have nothing. They still haven't completed any of my purchases. Will never order again from them.
Helpful Report
Posted 9 months ago
Dear Rhonda, We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously. Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice. Thank you for your understanding. Warm regards, Neon Champ Support Team
Posted 9 months ago
Sandi Birtwistle
Verified Reviewer
Ordered a funny quote from my husband for our adult son. My husband has passed and it’s a really happy memory of a story we like to share. It always makes us laugh. The sign turned out great and was quite a surprise for my son on his birthday!
Helpful Report
Posted 9 months ago
Thank you so much, Sandi, for giving Neon Signs a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us.We are delighted to have played a small role in creating a special moment for you and your family. Your heartwarming story about the funny quote from your late husband for your adult son touched our hearts deeply. We understand how precious those happy memories can be, and we are glad that our sign could contribute to making your son's birthday even more special. It brings us immense joy to know that the sign turned out great and was a delightful surprise for your son. Laughter truly has the power to bring people closer and create beautiful connections. We are honored to have been a part of such a heartwarming moment in your family's journey. Once again, thank you for choosing and appreciating Neon Signs. It was our pleasure to serve you, and we look forward to assisting you in creating more memorable moments in the future.
Posted 9 months ago
Sign took way longer to be delivered that what was stated. In addition, when it arrived it did not work. Customer support was not very helpful and had to troubleshoot on our own. Ultimately, I determined the power block was faulty. Customer support made it very difficult to try and get a new one so I ended up just buying a new one from a different company.
Helpful Report
Posted 9 months ago
Dear Reviewer, We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously. Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice. Thank you for your understanding. Warm regards, Neon Champ Support Team
Posted 9 months ago