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Custom Neon Light Up Signs - Illuminate Your Brand Or Logo Reviews

4.2 Rating 81 Reviews
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Stand out from the crowd with personalized Neon Signs from NeonChamp.com! Express your brand's identity or add a captivating touch to your home. Easy to install, these eye-catching signs create an impressive ambiance.

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The purchase process was very easy with many options to choose from. The product itself was offered at a great price. And the bonus was that we received a video of the final product before it was shipped. I highly recommend NeonChamp if you are in the market for a neon sign or piece of art.
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Posted 1 year ago
Dear James, Thank you very much for your ultra-positive feedback! We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice. Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend! Warm Regards Neon Champ
Posted 11 months ago
Donna Kunzig
Verified Reviewer
I was so happy when I received it. The packaging was incredibly tight so it was completely protected. Whoever packaged it could’ve mailed an egg! It came with pre-drilled holes so I could hang it and I don’t have a picture of it right now because it’s packed away from my daughters bridal shower, but it is one of my favorite things! Worth the money and great value.
Helpful Report
Posted 1 year ago
Dear Donna, Thank you very much for your ultra-positive feedback! We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice. Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend! Warm Regards Neon Champ
Posted 11 months ago
My first order was lost by FedEx, but the company was responsive and shipped me a new one with no hassle other than a slight delay waiting on FedEx to confirm the shipment was lost. Sign quality is really good and looks great! Very happy with our new bar sign!
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Posted 1 year ago
Dear Liz, Thank you very much for your ultra-positive feedback! We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice. Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend! Warm Regards Neon Champ
Posted 11 months ago
Jonathan Cole
Verified Reviewer
My only complaint is that there is a big crack through one of the letters, possibly due to shipping. Other than that, very well made!
Helpful Report
Posted 1 year ago
Dear Jonathan, We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone. Please be rest assured that the next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5-star. Thank you again. Warm Regards, Neon Champ
Posted 11 months ago
Their website is misleading to product I received. Very poor quality and very diminishing lighting. I definitely regret doing business with them.
Helpful Report
Posted 1 year ago
Dear Reviewer, We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously. Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice. Thank you for your understanding. Warm regards, Neon Champ Support Team
Posted 11 months ago
I love my sign. It looks great.
Helpful Report
Posted 1 year ago
Dear Katie, Thank you very much for your ultra-positive feedback! We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice. Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend! Warm Regards Neon Champ
Posted 11 months ago
Naida Sanchez
Verified Reviewer
Excellent customer service, care and craftmanship. Every sign is made to your specifications. I'm so happy with mine. Definitely the company to shop from.
Helpful Report
Posted 1 year ago
Dear Naida, Thank you very much for your ultra-positive feedback! We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice. Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend! Warm Regards Neon Champ
Posted 11 months ago
Kayla Francis
Verified Reviewer
I first received the wrong sign. I ordered a pink “playroom” sign. I received “rcj atom” in red. I contacted customer service (I offered to send that sign back but they told me to dispose of it) and they ended up sending me the correct sign however when I received it they didn’t send the adapter (which turns it on) remote or hardware (the hardware was an extra $15) so I contacted customer service again. At first they didn’t want to send me those 3 items (I had to fight and show proof of emails and send photos and multiple emails) but I was like the sign is worthless without the adapter so they finally agreed but it took another week to get here (and it arrived without installation instructions). Everything ships from India and I’m in the USA- so again from ordering the very first sign throughout the entire ordeal was about a month long. Well after getting my new sign out I noticed the acrylic has really jagged edges (some even sharp) and on the “y” in “playroom” is missing the pink overlay so the lights are just white. I’m exhausted after this entire ordeal to mess with it. The only thing I can say is customer service was always prompt to respond.
Helpful Report
Posted 1 year ago
Dear Kayla, We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously. Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice. Thank you for your understanding. Warm regards, Neon Champ Support Team
Posted 11 months ago