Stand out from the crowd with personalized Neon Signs from NeonChamp.com! Express your brand's identity or add a captivating touch to your home. Easy to install, these eye-catching signs create an impressive ambiance.
“Received my neon and it looks great, however the plug didn't work. Contacted customer service only to find out they will not talk to you unless it is through email. After you email them and the finally respond back they have a whole list of things you have to do on video in order for them to even discuss anything further. It was a $20 plug, not that serious, I just ordered another one on Amazon and everything works great now.”
Dear Kenneth,Thank you so much for taking the time to leave a 4-star rating for our Neon Signs. We truly appreciate your feedback and are glad to hear that the neon sign itself looks great. We apologize for any inconvenience you experienced with the plug not working.
We understand that reaching out to our customer service team only to be directed to communicate via email can be frustrating. We apologize for any confusion this may have caused. Our aim is to provide the best possible service to our customers, which is why we have certain procedures in place. The requirement for video documentation is necessary for us to be able to properly assess and address the issue.
We understand that in your case it was a simple plug replacement, which you successfully managed by ordering a new one from Amazon. We apologize for any inconvenience caused and will take your feedback into consideration to improve our customer service experience.
Once again, we truly appreciate your rating and your business. If there is anything else we can assist you with in the future, please do not hesitate to reach out.
Best regards,
Neon Champ Support Team
Dear Travis,Thank you so much for your glowing 5-star review of our Neon Signs! We truly appreciate your kind words and are thrilled to hear that our product has become one of the talking points in your new tasting room. It's great to know that our signs have made such a beautiful impact.
We are dedicated to providing top-notch products and customer service, so your feedback means a lot to us. If you ever need any assistance or have further inquiries, please don't hesitate to reach out.
Thank you once again, and we hope to continue serving you in the future.
Warm regards,
NeonChamp
Dear Maureen,Thank you so much for your wonderful 5-star rating of our Neon Signs! We truly appreciate your support and are thrilled to hear that you are enjoying your purchase.
We are sorry to hear about the inconvenience you faced with the initial power source. However, we are glad that we were able to promptly resolve the issue by sending you a new one. It's great to know that the sign is now working perfectly and meeting your expectations.
Once again, thank you for choosing our company, and if you have any further feedback or need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Neon Champ Support Team
“Ordered a last name neon sign for my wedding. It did take a while but when it got to me it was amazing. Super great quality. I want like 5 more signs from them for my businesses!”
Dear Chandini,Thank you so much for your wonderful 5-star rating of our Neon Signs! We truly appreciate your support and are thrilled to hear that you were satisfied with the last name neon sign you ordered for your wedding. We apologize for any delay you may have experienced, but we are delighted that it turned out to be amazing and of super great quality when it arrived.
Your kind words and satisfaction mean a lot to us. We would be more than happy to serve you again and provide you with 5 more signs for your businesses! Feel free to reach out to us whenever you're ready, and we'll ensure to deliver the same level of excellence.
Thank you once again for choosing our neon signs, and we look forward to serving you in the future!
Best regards,
Neon Champ Support Team
Thank you so much, Rico, for giving Neon Signs a perfect 5-star rating! We truly appreciate your support and feedback. As you may already know, light is good, and it can make a world of difference in creating a lively and vibrant atmosphere. We're thrilled to hear that our Neon Signs have added that extra touch to your space. We hope you continue to enjoy our products, and should you need any assistance in the future, please don't hesitate to reach out. Thank you once again and have a fantastic day!
Thank you so much, Shayy, for your 4-star rating of our Neon Signs! We truly appreciate your kind words. We're thrilled to hear that you find our neon signs pretty and affordable. Customer satisfaction is our top priority, and we're glad to know that you are pleased with your purchase. If you have any further feedback or need assistance, feel free to reach out. Thank you once again for choosing our product!
Dear Lacey,Thank you so much for giving us a 5-star rating for our Neon Signs! We absolutely love to hear that you are thrilled with your sign and that it came out amazing! Your recommendation means the world to us. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your support!
Best regards,
Neon Champ Support Team
“I ordered 2 neon signs. The first one I ordered I still have no received and I have an event at my store on Tuesday, March 12. I received the 2nd one that I ordered and it was perfect. Just very frustrated that I haven't received the 1st order yet. I have a FedEx tracking but still don't have a delivery date. Very disappointed.”
Dear David,Thank you so much for giving our Neon Signs a stellar 5-star rating! We truly appreciate your support and loyalty as our valued customer.
We apologize for the delay and any frustration caused by the first neon sign order. We understand that having it for your store event on Tuesday, March 12 is crucial. Our team is actively working on expediting the delivery, and we'll do our best to ensure you receive it as soon as possible.
Rest assured that the second neon sign you received and found to be perfect is a reflection of the high-quality products we strive to provide. We deeply regret any inconvenience caused by the delay in receiving your first order and are constantly working to improve our delivery processes.
Once again, thank you for your unwavering support and understanding. We truly value your business and cannot express our gratitude enough. Should you have any further concerns or questions, please don't hesitate to reach out to us.
Best regards,
Neon Champ Support Team
