Stand out from the crowd with personalized Neon Signs from NeonChamp.com! Express your brand's identity or add a captivating touch to your home. Easy to install, these eye-catching signs create an impressive ambiance.
“Don't order from here. The first sign I ordered stopped working, so they agreed to send me a new adapter. When it arrived I could hear the box rattling and when I tried to plug it in it basically blew up. They said they'd send me another one, which came from Amazon (??) and not only didn't fit the sign, it pulled out the prong in the female plug so the sign was useless. They said they'd make me a whole new sign. Ok cool. I get the sign, and not only did it not have an adapter, it was misspelled. They told me they'd refund me, then I get an email a few days later that they were remaking my sign and showed me a picture of it (again misspelled)! I don't know how you can screw up this badly. I finally did get a refund today, but only after waiting for SOME sort of resolution since I initially contacted them on November 24th. Not worth your time.”
Dear Erin,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
“Even though we are waiting for the shop to be built to hang our neon sign I can say the customer service has been great! The neon sign was a birthday gift and I ordered it late BUT I was able to contact customer service to get an image of the sign to include in the birthday card.”
Thank you so much, Terriann, for your fantastic 5-star rating of our Neon Signs! We are delighted to hear that you had a great experience with our customer service. We apologize for the delay in hanging your neon sign due to the shop not yet being built. However, we are thrilled to know that our team was able to assist you in including an image of the sign in the birthday card. We appreciate your patience and understanding. We are looking forward to seeing your neon sign shining bright in its designated spot soon. Thank you for choosing us for your special birthday gift!
Dear Nichole,Thank you so much for your amazing 5-star rating of our Neon Signs! We truly appreciate your support and feedback.
We're thrilled to hear that you had a great experience with our product. Your satisfaction is our top priority, and we're delighted that everything exceeded your expectations.
Great choice! Just a small note, our Neon Signs are indeed great, but they are made and shipped directly from India. We ensure that each sign is carefully crafted and inspected before reaching its destination to guarantee exceptional quality for our customers.
Once again, thank you for choosing our Neon Signs and for taking the time to leave such a fantastic review. We hope to have the pleasure of serving you again in the future!
Best regards,
Neon Champ
Dear [Reviewer],Thank you so much for taking the time to leave us a glowing 5-star rating for our Neon Signs! We truly appreciate your feedback and support.
We are thrilled to hear that the sign was of very good quality and exactly what you ordered. Our team works diligently to ensure that each product meets our customers' expectations. Your satisfaction is our top priority, and your kind words serve as a motivation for us to continue delivering exceptional products and services.
Once again, thank you for choosing our Neon Signs. We are grateful for your business, and we look forward to serving you again in the future.
Best regards,
Neon Champ Support Team
Dear LISA,Thank you so much for your glowing 5-star rating of our Neon Signs! We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team and it motivates us to continue delivering excellent products and services.
We greatly appreciate your recent order for a name sign for your daughter's birthday, and we're so happy to hear that you love it! It warms our hearts to know that our neon sign played a special role in celebrating your daughter's special day. It's our mission to provide customers like you with memorable and high-quality products that bring joy and happiness.
Once again, thank you for choosing our Neon Signs. We look forward to serving you again in the future.
Best regards,
Neon Champ Support Team
“I ordered a sign recently to hang in our outdoor kitchen. It is great, it's super bright and looks so cool. The company sent me an email with a video of the light being built and tried out before shipping. They kept in touch during the whole process. I'm very happy”
Dear Rachel,Thank you so much for awarding our Neon Signs with a perfect 5-star rating! We truly appreciate it.
We are thrilled to hear that you are enjoying the sign you recently ordered for your outdoor kitchen. It brings us great joy to know that it not only meets your expectations but exceeds them. The fact that it is super bright and looks incredibly cool makes us even happier!
We take great pride in our products and customer service, and we're glad to hear that our team's efforts resonated with you. Sending you a video of the light being built and tested before shipping was our way of ensuring that you receive a product that you would be proud to display. We also understand the importance of staying connected with our customers throughout the process, so we're delighted that you found our communication helpful and reassuring.
Your satisfaction is our utmost priority, Rachel, and we couldn't be happier to have met your expectations. If there's anything else we can assist you with or if you have any more feedback or suggestions, please do not hesitate to reach out. We'll be more than happy to assist you.
Thank you once again for choosing our Neon Signs. We hope to serve you again in the future!
Best regards,
Neon Champ Support Team
Dear Caliope,Thank you so much for your fantastic 5-star rating of our Neon Signs! We appreciate your support and feedback. We're thrilled to hear that you think our signs are very cool and great. We strive to provide top-notch products that exceed our customers' expectations, and your positive review reaffirms our commitment to delivering quality. Thank you again for your support, and we look forward to serving you again in the future.
Best regards,
NeonChamp
Dear Reviewer,,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Neon Champ
