“Ordered 5" like they offered in there site, they sent me 7" sign cause they thought that was better. All in all, I can't use it and now it sits in my garage. So now I have to stare at this sign and be upset when I see it. Smh.... fought for my money back but the could only give me 50 percent back!!!”
Dear Erik,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
“Ordered 5" like they offered in there site, they sent me 7" sign cause they thought that was better. All in all, I can't use it and now it sits in my garage. So now I have to stare at this sign and be upset when I see it. Smh.... fought for my money back but the could only give me 50 percent back!!!”
Dear Erik,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
Dear Jumal, Thank you so much for your outstanding 5-star rating of Flow-Mo Signs! We truly appreciate your feedback and support.
We are glad to hear that you love our product. We apologize again for the inconvenience you experienced with the first sign. However, we're thrilled that our team was able to resolve the issue promptly by sending you a brand new sign. Your satisfaction is our top priority, and we are committed to providing excellent customer service.
We are grateful to have you as a loyal customer, and we look forward to serving you again in the future. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us.
Thank you once again for your trust in our brand and for being such an amazing customer!
Warm regards,
NeonChamp
Dear rico,Thank you so much for taking the time to leave us a 5-star rating for Flow-Mo Signs. We really appreciate your support and are thrilled to hear that you had such a positive experience with our product.
Indeed, light is good. It brings attention, clarity, and a touch of elegance to any setting. We designed Flow-Mo Signs with the intention of providing a seamless and captivating visual experience, and it's satisfying to know that you loved it.
Once again, thank you for choosing Flow-Mo Signs and for your kind words. We truly value your satisfaction and hope to serve you again in the future!
Warm regards,
Neon Champ Support Team
“I love my sign! It’s already developed a slight flicker, once first turned on, but it goes away. I’m a content creator, and get asked SO many times per day, where I got the sign from. If I had my own discount code, I assure you, I can move some signs. I would love for someone to reach out! Thank you! Merry Christmas!”
Dear Julian,Thank you so much for your 4-star rating and for taking the time to review Flow-Mo Signs! We truly appreciate your feedback.
We're thrilled to hear that you love your sign and that it has already become a conversation starter in your content creation journey. We apologize for the slight flicker when it's first turned on, but we're glad to know it goes away. Rest assured, we'll keep improving our products based on valuable feedback like yours.
We're beyond grateful for your support and enthusiasm to help promote Flow-Mo Signs. If you're interested in collaborating and getting your own discount code, we'd love to explore that opportunity with you. Please reach out to our customer support team, and they will gladly assist you further.
Once again, thank you for choosing Flow-Mo Signs. We hope you have a Merry Christmas and a fantastic year ahead!
Best regards,
Neon Champ
